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The Helpdesk does support OneDrive as it relates to academic and/or administrative purposes. If the issue is not related to authentication, you may want to contact the vendor you purchased your device from for further assistance.
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If you do experience an issue with your Microsoft Office 365 ProPlus subscription, it is recommended that you contact the Helpdesk to determine if the issue is related to authentication. The Helpdesk does not support or repair personal devices, and since Microsoft Office 365 ProPlus is for use on personal devices, the Helpdesk is unable to assist with issues related to personal devices. In other words, the process of verifying that you are a university employee or student, enabling you to access your free subscription. The Helpdesk can assist with authentication issues. Microsoft Office 365 is a cloud-based software solution. Google Drive is the main campus solution for online document creation and collaboration, simply sign in using your uww.edu email address.
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Includes Microsoft Word, Excel, PowerPoint, Publisher, OneNote, and OneDrive.
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